This is Big Book

  • Voice User Interface Design - Purpose and Process
  • What Is a Voice User Interface (VUI)? An Introduction



Designing a voice interface? Here's a useful list of lists: as many guiding principles as we could find, all in one place. List compiled and edited by Ben Sauer @bensauer .
BONUS ITEM: Have him run a voice workshop for you!

"These maxims may also be understood as describing the assumptions listeners normally make about the way speakers will talk, rather than prescriptions for how one ought to talk."

I realised pretty early on in my reading about voice interfaces that the available design resources are somewhat out-of-date, and few and far between. I wanted a list of useful guidance in one place, inspired by my colleague Jeremy's list of design principles: https://principles.adactio.com

A voice-user interface ( VUI ) makes human interaction with computers possible through a voice/speech platform in order to initiate an automated service or process.

A VUI is the interface to any speech application. Controlling a machine by simply talking to it was science fiction only a short time ago. Until recently, this area was considered to be artificial intelligence . However, with advances in technology, VUIs have become more commonplace, and people are taking advantage of the value that these hands-free , eyes-free interfaces provided in many situations.

Not all business processes render themselves equally well for speech automation. In general, the more complex the inquiries and transactions are, the more challenging they will be to automate, and the more likely they will be to fail with the general public. In some scenarios, automation is simply not applicable, so live agent assistance is the only option. A legal advice hotline, for example, would be very difficult to automate. On the flip side, speech is perfect for handling quick and routine transactions, like changing the status of a work order, completing a time or expense entry, or transferring funds between accounts.

In this project, we take a journey to create a fully functional Alexa skill. You're introduced to important tools like the Amazon Developer Portal, which contains the powerful Skill Builder tool to implement voice user interfaces, in addition to AWS Lambda in future steps to build skill functionality.

In the spirit of learning new things, we build a city guide skill for local recommendations in Gloucester, MA. By the end of this project, you can adjust it for whatever you need.

You are now in the Create a New Alexa Skil l page. Here, we create the basic details for the skill in addition to creating the sample utterances and intents that we handle.

By 2020, the need to use your hands and eyes for browsing will be reduced and replaced by using only your voice for browsing and interaction. Some audio-centric products are being emerged in a big way in the past few years like Google Home and Amazon’s Echo.

An analysis by Voicebot of the forecasted growth of smart speaker ownership found that the number of smart speaker owners will increase from 7% in 2016 to 75% in 2020.

Voice user interface is used by users now for simple and small tasks. and that appears in this survey by asking respondents to choose the top two things they do most often with their Echo. The top three tasks that are done through Echo are: Set a timer, play a song and read the news. Which appears to be a simple, one-step tasks.

Designing a voice interface? Here's a useful list of lists: as many guiding principles as we could find, all in one place. List compiled and edited by Ben Sauer @bensauer .
BONUS ITEM: Have him run a voice workshop for you!

"These maxims may also be understood as describing the assumptions listeners normally make about the way speakers will talk, rather than prescriptions for how one ought to talk."

I realised pretty early on in my reading about voice interfaces that the available design resources are somewhat out-of-date, and few and far between. I wanted a list of useful guidance in one place, inspired by my colleague Jeremy's list of design principles: https://principles.adactio.com

A voice-user interface ( VUI ) makes human interaction with computers possible through a voice/speech platform in order to initiate an automated service or process.

A VUI is the interface to any speech application. Controlling a machine by simply talking to it was science fiction only a short time ago. Until recently, this area was considered to be artificial intelligence . However, with advances in technology, VUIs have become more commonplace, and people are taking advantage of the value that these hands-free , eyes-free interfaces provided in many situations.

Not all business processes render themselves equally well for speech automation. In general, the more complex the inquiries and transactions are, the more challenging they will be to automate, and the more likely they will be to fail with the general public. In some scenarios, automation is simply not applicable, so live agent assistance is the only option. A legal advice hotline, for example, would be very difficult to automate. On the flip side, speech is perfect for handling quick and routine transactions, like changing the status of a work order, completing a time or expense entry, or transferring funds between accounts.

Designing a voice interface? Here's a useful list of lists: as many guiding principles as we could find, all in one place. List compiled and edited by Ben Sauer @bensauer .
BONUS ITEM: Have him run a voice workshop for you!

"These maxims may also be understood as describing the assumptions listeners normally make about the way speakers will talk, rather than prescriptions for how one ought to talk."

I realised pretty early on in my reading about voice interfaces that the available design resources are somewhat out-of-date, and few and far between. I wanted a list of useful guidance in one place, inspired by my colleague Jeremy's list of design principles: https://principles.adactio.com

A voice-user interface ( VUI ) makes human interaction with computers possible through a voice/speech platform in order to initiate an automated service or process.

A VUI is the interface to any speech application. Controlling a machine by simply talking to it was science fiction only a short time ago. Until recently, this area was considered to be artificial intelligence . However, with advances in technology, VUIs have become more commonplace, and people are taking advantage of the value that these hands-free , eyes-free interfaces provided in many situations.

Not all business processes render themselves equally well for speech automation. In general, the more complex the inquiries and transactions are, the more challenging they will be to automate, and the more likely they will be to fail with the general public. In some scenarios, automation is simply not applicable, so live agent assistance is the only option. A legal advice hotline, for example, would be very difficult to automate. On the flip side, speech is perfect for handling quick and routine transactions, like changing the status of a work order, completing a time or expense entry, or transferring funds between accounts.

In this project, we take a journey to create a fully functional Alexa skill. You're introduced to important tools like the Amazon Developer Portal, which contains the powerful Skill Builder tool to implement voice user interfaces, in addition to AWS Lambda in future steps to build skill functionality.

In the spirit of learning new things, we build a city guide skill for local recommendations in Gloucester, MA. By the end of this project, you can adjust it for whatever you need.

You are now in the Create a New Alexa Skil l page. Here, we create the basic details for the skill in addition to creating the sample utterances and intents that we handle.

Designing a voice interface? Here's a useful list of lists: as many guiding principles as we could find, all in one place. List compiled and edited by Ben Sauer @bensauer .
BONUS ITEM: Have him run a voice workshop for you!

"These maxims may also be understood as describing the assumptions listeners normally make about the way speakers will talk, rather than prescriptions for how one ought to talk."

I realised pretty early on in my reading about voice interfaces that the available design resources are somewhat out-of-date, and few and far between. I wanted a list of useful guidance in one place, inspired by my colleague Jeremy's list of design principles: https://principles.adactio.com



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